Revenue Cycle Service Provider
Complete ownership of your revenue cycle — front end to back end — by a professional RCM team with hospital and physician-group depth.
Healthcare Revenue Cycle Management
Your billing office, extended. Up to 40% lower cost.
RevCentric Solutions is dedicated to improving the efficiency of billing operations for clinics, hospitals and physician groups — managing the complete revenue cycle, from eligibility verification to collection, as a seamless extension of your own team.
HIPAA-trained teams
24/7 US-India support
End-to-End or Customized
0%Savings on billing operation costs
0+Years of combined RCM experience
0%Minimum charge entry accuracy
0%+First paid rate on claims
0+Employees managed by our ops leaders
0/7US support with offshore delivery
RCS Mission
RCS Mission
We help you save up to 40% by utilizing our billing office as an extension of your own — and deliver the best value whether you choose End-to-End or Customized Services.
We specialize in managing the complete revenue cycle for our clients as a professional revenue cycle management services company.
RCS Defined Healthcare Solutions
Built around three promises
Cost Efficient
Competitive pricing and an offshore delivery model that typically cuts billing operation costs by up to 40%.
Services to Solutions
We move beyond task processing to solutions — consulting, automation, dashboards and technology partnerships that lift revenue.
End-to-End Revenue Cycle Management
One cross-trained team. Every stage of your revenue cycle.
A dedicated team of experts led by experienced managers, connecting front-end accuracy to back-end recovery — so nothing falls between the cracks.
Front EndClean data in
- 01Paper / EMR Coding
- 02Patient Demographics
- 03Eligibility Verification
- 04Charge Entry
Back EndCash flow out
- 05Claims Management
- 06Collections
- 07Denial Management
- 08Decision Support Reporting & Analytics
A dedicated team of experts led by experienced managers
Collaboration among process team leads
A cross-trained team that increases efficiency
The Congruent Billing model — cross-trained billing teams manage your accounts from verification to collection, so context is never lost between hand-offs.
Point Solutions
Eight specialist services. One continuous cycle.
Select any stage to see how RevCentric protects accuracy, compliance and reimbursement at that point in the revenue cycle.
01of 08 stages
Support Solutions
The back-office muscle behind clean revenue
Indexing & Pre-Loading
Our document management department specializes in abstracting, indexing and filing documents electronically.
- Medical Record Maintenance / Document IndexingCategorizing medical documents in the EMR by patient name, document type and DOS for effective record-keeping.
- Medical Document AbstractingCapturing vital information such as patient medical history for providers' future reference to render appropriate care.
- Referral Order ReviewingReviewing and closing referral orders to ensure ordered services are completed.
Pre & Post Payment Review
Highly skilled experts serving Medicare Advantage (MA) and Medicare Advantage Prescription Drug (MAPD) plans.
- Catch errors before approvalWe identify over- and underpayments before claims payment approval — reducing or eliminating the payment/recovery cycle and contested claims during post-payment review.
- Web-based payment system toolsOur tools increase profitability by identifying incorrect payments and suggesting solutions before claims are submitted to payers.
Key Performance Indicators
Measured. Monitored. Guaranteed in the numbers.
Every engagement is governed by clear service levels that you can see on your RCS dashboard.
98%
Front End
Coding Accuracy, Audit & Compliance
- Process checks across every workflow
- Eligibility verification & demographic entry accuracy
- Charge entry accuracy — minimum 98%
80%+
Claims
Rejection Monitoring & First Paid Rate
- Claim rejections monitored daily
No-response claim follow-up
Medicare
14 days
Insurance
28–35 days
Medicaid
45 days
72h
Back End
Denial Follow-up & DIAR
- Denial follow-up within 72 hours of denial posting
- Appeal follow-up within 10 working days
- DIAR management by specialty and payer
About Us
0+
years of combined healthcare revenue cycle experience — your go-to team for back-office billing and collections.
20 yrsLeadership in hospital & physician-group billing
4,000+Employees managed in scaled outsourcing ops
About Us
Why do our clients like to work with us?
RevCentric Solutions specializes in healthcare revenue cycle management, bringing over 50 years of combined experience to the table. Here are just a few reasons to choose RevCentric:
- We manage the complete revenue cycle — including end-to-end billing for clinics, hospitals and physician groups.
- Our U.S. division offers consultative services for revenue cycle restructuring, billing process assessments, system transitions, cost reduction and revenue improvement strategies.
- We take on HR functions and staff management — freeing your time and ensuring only the best agents represent your company.
- We take ownership of operations, working to ensure maximum efficiency and accuracy.
- Our pricing is competitive — clients typically see savings of up to 40% on billing operation costs.
Why RevCentric
Improve your Collection Rates
Highest Accuracy in Front-End Processing
Timely Follow-up on Denied & No-Response Claims
Reduced Write-Offs
Where We Are · Delivery of Excellence
Two continents. One seamless billing office.
Our offshore delivery center in Chennai, South India provides access to highly experienced revenue cycle billing staff, while our US presence works round-the-clock to ensure seamless communication with our offshore operators. Our experts bring extensive outsourcing experience and deep domain knowledge.
United States US Presence
Headquartered in Dover, Delaware, with US presence in California — consultative services and round-the-clock client communication.
Chennai, India Delivery Center
Offshore delivery center in Anna Nagar West Extension staffed by trained, certified revenue cycle specialists.
RevCentric Delivery of Excellence
A follow-the-sun model: work progresses overnight while your US team sleeps, so you start each day ahead.
RCS Workflow Management Tool
Production and quality are monitored using process automation and tracking tools such as our RCS workflow management tool.
Customizable RCS Dashboards
Fully customizable dashboards present you with the data that matters most — exactly how you want to see it.
CardiologyRadiologyGastroenterologyEmergencyAudiologyAmbulanceHospitalistsSkilled Nursing FacilitiesPain Management
Team RevCentric
Leaders who've run billing from the inside
Coming togetherSharing togetherWorking togetherSucceeding together
RevCentric specializes in developing and building Billing/Collections Operations across Revenue Cycle Management — including Hospitalists practicing in multiple hospitals, Skilled Nursing Facilities, Pain Management and Cardiology practices.
Our leaders have worked in revenue cycle billing for hospitals and physician groups for the past 20 years, including a Healthcare Administrator with formal education and practical expertise. Our expertise spans payroll and non-payroll budgeting, GL management, marketing, community outreach, patient inflow, clinical and non-clinical staff management, physician compensation, billing operations and revenue cycle performance. We also train physicians on correct documentation, compliance risk mitigation, maximizing reimbursements and maintaining profitable margins.
Our Operations Leaders have scaled large outsourcing operations, with a proven track record managing operations upwards of 4,000 employees. Core expertise lies in managing captive operations and end-to-end billing operations, with staff holding multiple levels of billing expertise across hospital and medical specialties and sub-specialties.
Strategic Alliance · Technology Solutions
Partnering for Smarter RCM: introducing WIDUNI C-SaaS
Innovation is key to transforming healthcare processes. To deliver enhanced value to the physicians who trust us, we've partnered with WIDUNI C-SaaS to bring advanced, custom-made SaaS solutions tailored to client and specialty-specific needs — blending our deep RCM expertise with WIDUNI's cutting-edge platform for better operational efficiency and financial outcomes.
+
WIDUNIC-SAAS
Why WIDUNI C-SaaS
A flexible, scalable platform that adapts to healthcare organizations of every size — from large providers to smaller clinics. It integrates seamlessly into existing processes, so providers gain efficiency without disrupting day-to-day operations, and physicians can focus on what matters most: patient care.
Seamless integration for physician-centered efficiency. Designed for the healthcare sector's unique revenue cycle challenges — simplifying financial operations so physicians can focus more on patient care.
Automated Billing & Collections
Streamlined payment processes for accurate, timely reimbursements with minimal administrative burden on physicians.
Claims Management
Real-time tracking and processing of claims for quicker resolution and fewer payment delays.
Comprehensive Reporting
Advanced analytics deliver insights into financial performance and operational improvements for informed decisions.
Driving innovation beyond RCM. WIDUNI C-SaaS is also a powerful enabler in other critical healthcare areas — helping organizations reduce operational costs and create more efficient, streamlined workflows for physicians.
Patient Management
Unified patient workflows that connect scheduling, registration and financial responsibility.
EHR Integration
Electronic Health Records integration that keeps clinical and billing data in sync.
Compliance Automation
Automated controls that reduce compliance risk across clinical and financial processes.
Facilitating general business operations. Back-office processes become as efficient as clinical and financial workflows.
HR Management
Centralized employee data, attendance tracking, leave management and performance evaluations.
Payroll Processing
Automated payroll calculations, tax compliance and secure, timely pay disbursement.
Accounts Payable & Receivable
Vendor payments, expense tracking and customer invoicing for healthy cash flow.
Knowledge Management
Document sharing, training materials and internal communications for continuous learning.
Global Partnership — every vertical, every horizontal
This collaboration isn't limited to healthcare. Through our global partnership, and as WIDUNI's ambassador in the healthcare industry and beyond, RevCentric facilitates the implementation of WIDUNI C-SaaS across all verticals and horizontals — helping businesses in every sector transition to the digital future and achieve operational excellence.
Quality
At RCS, Quality is habitual.
Our Quality Control Program (QCP) is run by expert auditors who specialize in their fields — a team separate from production to eliminate conflicts of interest. A robust QCP never replaces qualified field agents; it strengthens them.
Periodic process review
Correction Action Prevention (CAP)
Random sampling method
Client feedback to workflow action
We randomly sample production work daily and report metrics weekly, with sample sizes tuned to ramp-up or stable states. Under CAP, errors are rapidly identified and corrected, root-cause analysis pinpoints the source, and preventive measures stop recurrence.
DailyRandom production sampling
WeeklyQuality metrics reporting
30-dayAgent accuracy & TAT rating
Compliance
Protecting PHI is built into every keystroke
Own it.Live it.Do it.
RevCentric integrates compliance into every aspect of production. Employers and employees are trained to guard PHI, with HIPAA training at orientation and yearly refreshers. Random production-floor checks, anonymous violation reporting and a no-tolerance policy — with prompt investigations and discipline up to termination — keep standards uncompromised.
24/7 IT support
Always-on technical coverage.
Always-on technical coverage.
24/7 security guards
On-premises physical security.
On-premises physical security.
Weekly anti-virus updates
Run on all systems regularly.
Run on all systems regularly.
Full generator backup
Uninterrupted power for the facility.
Uninterrupted power for the facility.
Electronic card access
Prevents unauthorized floor entry.
Prevents unauthorized floor entry.
Firewalls
Network perimeter protection.
Network perimeter protection.
Periodic audit & review
Addresses potential compliance risks.
Addresses potential compliance risks.
"NO Smartphone" policy
No mobile devices on the production floor.
No mobile devices on the production floor.
Restricted media
USB / CD and other media access blocked.
USB / CD and other media access blocked.
Paperless environmentTailgating policySystem redundancy policyData purge policyEmail encryption policyHIPAA training & yearly refreshersAnonymous violation reporting
We live Compliance!Request our compliance overview
FAQ
Questions healthcare leaders ask us
What does RevCentric Solutions do?
RevCentric Solutions is a healthcare revenue cycle management (RCM) company that manages the complete revenue cycle — from eligibility verification to collections — for clinics, hospitals and physician groups, acting as an extension of your own billing office.
How much can my practice save by outsourcing billing to RevCentric?
Clients typically see savings of up to 40% on billing operation costs through competitive pricing and our US-India delivery model.
Which RCM services can I outsource?
Choose end-to-end RCM or individual point solutions: eligibility verification, patient demographic entry, medical coding, charge entry, claims transmission and front-end rejections, payment posting, denials and AR management, and credit balance management — plus support solutions like indexing, pre-loading and pre & post payment review.
Is RevCentric HIPAA compliant?
Yes. HIPAA training is delivered at orientation with yearly refreshers. Our centers operate paperless with a no-smartphone policy, electronic card access, firewalls, restricted USB/CD media, 24/7 IT support and 24/7 security.
What service levels (KPIs) do you commit to?
A minimum 98% charge entry accuracy, a first paid rate above 80%, no-response claim follow-up at 14 days for Medicare, 28–35 days for commercial insurance and 45 days for Medicaid, denial follow-up within 72 hours of posting, and appeal follow-up within 10 working days.
Which specialties do you support?
Our certified coders cover Cardiology, Radiology, Gastroenterology, Emergency, Audiology and Ambulance, and our billing operations support Hospitalists, Skilled Nursing Facilities, Pain Management and Cardiology practices.
Where are you located?
RevCentric Solutions Inc. is headquartered at 9 E Loockerman St, Ste 311, Dover, DE 19901, USA, with our offshore delivery center in Anna Nagar West Extension, Chennai, India.
Ready to reclaim lost revenue?
Get a complimentary billing process assessment from our US consulting team.
Contact Us
Let's talk revenue.
Reach either office — our teams work round-the-clock.
● USA Headquarters
Dover, DE 19901-8305
RevCentric Solutions Inc.
9 E Loockerman St, Ste 311,Dover, DE 19901-8305
VOIP: +1 (818) 403-3289
● India Delivery Center
Anna Nagar West Extension, Chennai, Tamil Nadu 600101
RevCentric Solutions Pvt Ltd
4th Floor, R5A/2, 2nd Ave, Imayam Colony,Anna Nagar West Extension, Chennai, Tamil Nadu 600101
VOIP: +1 (818) 403-3289
● India Delivery Center
Seventh Floor, KSRTC Building, Thiruvalla, Kerala - 689101
RevCentric Solutions Pvt Ltd
Thinkq reading room & co-working space,Seventh Floor, KSRTC Building, Thiruvalla, Kerala - 689101
VOIP: +1 (818) 403-3289